Skip to main content
Sign In

19. Rapport: Patients with Physical and Sensory Disabilities

Running Time: 5:50

Clinicians should use always use "people-first" language in the patient interview, and this is especially true when speaking with patients with physical and/or sensory disabilities. Establishing rapport with these patients during the interview involves eliciting their preferences for how best to communicate, how they wish to navigate the physical exam room, and whether they require assistance, or some combination of these approaches. Always speak directly to the patient, even when they are accompanied.

Sign In
Email a link to this video

We will email a link to your recipient(s) that is accessible for the next 5 days (and can be clicked on 10 times maximum).