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8. Use of Understandable Language

Running Time: 3:41

The clinician's use of understandable language relates to how information is communicated to the patient—regardless of the patient's level of health literacy—including using clear, recognizable words and short sentences; communicating only essential information; and avoiding the use of medical jargon, abbreviations, or any complex words or phrases that might obstruct the information the clinician is trying to convey.

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